They will probably deny you a refund initially, but this step is required in order to make further escalation (chargebacks, etc.) go smoothly.ġ.
This is the stage where you make the best effort to contact RSI and communicate your refund concerns to them. THIS IS THE FOUNDATION AS TO HOW YOU ARE GROUNDS TO A REFUND. SQUADRON 42, EVEN LESS SO, CONSIDERING THAT IT’S A SEPARATE PRODUCT. STAR CITIZEN, THE FINAL PRODUCT/GAME AS ENVISIONED BY CHRIS ROBERTS IN HIS INITIAL KICKSTARTER CAMPAIGN AND SUBSEQUENT FOLLOW-UP STATEMENTS ON IT, IS NOT OFFICIALLY OUT. The point of this is to help you with something you independently have chosen to want as a consumer. This is not to intended courage to discourage you from the act of refunding, that is a decision you make for your own reasons. If you’re having second thoughts after backing Star Citizen, here’s a step by step list to guide you in the Refund direction. At the end of the day, you need to take stock of what you specifically have. But then there’s an entire section for specific ships, physical merchandise, and even a miscellaneous add-on section. Even further, there are options that include both. Some of them come with only Star Citizen‘s current “Alpha“, while others promise to grant you access to Squadron 42 the moment it releases. It’s complicated to tell you what’s out in either the Ship section or Package sections of the site, as it varies wildly. In order to fully experience the game, Star Citizen has you buy ships in packages or individual selections that can cost players from $45 up to a whopping $15,000. This is the hub page for everything you can buy from Star Citizen. Their experiences in trying to acquire refunds made it possible to analyze on a larger scale, in order to determine a successful and repeatable method in order to obtain refunds.īut in order to refund Star Citizen, you need to have bought something in the first place. Much of the information in this guide is sourced from the Star Citizen discussion threads on Something Awful, if not specified otherwise. “If there are cases where people are really upset, or facing personal hardships, on a case by case basis we take a look and we refund,” he said. This led to Roberts saying this to Polygon in August 2015: But with the advent of Derek Smart and Something Awful forums becoming the only place where Star Citizen criticisms could be openly discussed without fear of repercussions, that paradigm shifted. The culmination of these things fostered an environment where asking for refunds wasn’t considered “appropriate,” but more generally where having criticism of Star Citizen as a game was suppressed not only by members of the community but the moderators and staff as well. Things like Around the Verse (recorded talk show format), Reverse the Verse (livestream with community), and 10 for the Chairman (backer questions answered by Chris Roberts directly), all fall in line with the concept of open development the team uses as a philosophy.
Star citizen endeavor series#
Discussions center around news of the game’s development, which in itself is highly controlled via in-house video series from the game’s developers. Much of the project’s fanbase is headquartered in either the Star Citizen subreddit, or the forums on Roberts Space Industries’ website. The public perception surrounding Star Citizen is certainly a roller-coaster ride.
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